LexisNexis team and AI partners collaborating in the Customer Innovation Lab, prototyping legal AI drafting tools.

LexisNexis Launches AI Innovation Lab in NYC

LexisNexis® Legal & Professional has announced the opening of its Customer Innovation Lab in New York City, a new model for how legal AI gets built and shipped. The Lab brings legal professionals, LexisNexis engineers and AI technology collaborators together from the first working session to build as one team. Solutions to real legal challenges and novel ways to accomplish legal work become tested prototypes in hours or days and production-ready capabilities within weeks.

How the Lab works: Legal professionals from law firms, corporate legal departments, the judiciary and academia bring specific pain points and new ideas on legal practice into the Lab. LexisNexis engineers build against them in real time. Prototypes are designed and tested that same day against the problems they were built to solve, then advance only if they clear LexisNexis’s standards for quality, accuracy and security. Successful prototypes advance into new ways of working and new skills or agents within the LexisNexis agentic platform, either customised for the customer or scaled across the core LexisNexis platform.

Already shipping from the Lab: The Lab has already turned ideation with dozens of customers into working prototypes, several of which are advancing into upcoming Lexis+ with Protégé capabilities, including:

  • LexisNexis-developed legal AI models. The Lab is advancing LexisNexis-developed models purpose-built for legal work, using authoritative legal content and deep legal expertise to improve performance, efficiency and accuracy across complex legal tasks.
  • An advanced, customer-managed Protégé Vault for analysing complex multimedia materials. Legal professionals will be able to securely store and analyse documents, videos, images, audio files and other matter materials. A lawyer could, for example, analyse a 2-hour deposition in minutes with Protégé, pinpoint the exact moments when key facts emerge and trace findings directly to the timestamps and source materials.
  • Secure Protégé Workrooms for collaboration across teams. Legal professionals will be able to bring together and share documents, analyses, skills and AI-assisted work related to a given matter with internal teams, outside counsel, clients, experts and authorised participants, with precise permissions and access controls, all within the same secure LexisNexis environment.

What the Lab is solving now: The Lab is addressing legal drafting quality as a top priority in legal work. Independent research shows lawyers spend 40 to 60 per cent of their time drafting and reviewing documents and contracts, more than on any other legal task. LexisNexis has confirmed this pattern directly with customers who identify the complex nature of legal drafting, including personalisation, tonality, subject matter expertise, strategic positioning and legal accuracy, as an unmet need.

The Lab is building, prototyping and testing AI and agentic drafting capabilities that:

  • Adapt to a firm’s or organisation’s drafting style, precedents and playbooks
  • Flag risk and suggest redlines against a customer’s own standards
  • Carry context across related documents, enabling legal professionals to draft a primary document and supporting materials without starting from scratch
  • Provide document-aware editing tools tailored to the type of legal document being created
  • Preserve lawyer control through visible AI-generated edits, Track Changes and version history
  • Surface LexisNexis proprietary trust markers at the point of need, helping users verify their work without multi-step or cut-and-paste accuracy checks
  • Integrate essential LexisNexis legal and predictive analytics, including litigation, judicial and regulatory analytics to inform more strategic and higher-quality drafting

AI technology collaborators, including OpenAI and Amazon Web Services, participate alongside customers and LexisNexis teams to explore how the latest model capabilities can be applied to complex legal work. LexisNexis engineers anchor every Lab session, applying LexisNexis’s secure infrastructure, authoritative content and validation standards to evaluate every model output.

‘Congratulations to LexisNexis on the launch of its Customer Innovation Lab,’ said Scott Liska, VP, AWS, Amazon Web Services. ‘Bringing trusted AI into professional work requires both rapid innovation and a strong technology foundation. We look forward to continuing our collaboration with LexisNexis as it advances secure, authoritative AI capabilities for legal professionals.’

‘Our vision is to empower customers with world-leading, purpose-built and trusted legal AI,’ said Greg Dickason, Chief Technology Officer, LexisNexis Legal & Professional. ‘The Customer Innovation Lab changes who’s in the room when legal AI gets built. Customers help originate and shape what we build from day one. Our job is to validate it, ground it in citable legal authority and decide what’s ready to scale into Lexis+ with Protégé, the platform our customers rely on every day.’

The Customer Innovation Lab launches in New York City as an ongoing operation, with plans to expand globally. Interested law firms and legal departments can learn more here.

About LexisNexis® Legal & Professional
LexisNexis® Legal & Professional provides AI-powered legal, regulatory, and business information, analytics and workflows that help customers increase productivity, improve decision-making, achieve better outcomes and advance the rule of law around the world. 

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