Law Firm Transformational Success
Legal Practice Intelligence interviews Jane Oxley, CRO of Smokeball, to discover the latest legal industry findings from a leader in the sector.
Jane unwraps what innovative firms are moving towards, including billing transparency, and mentions what changes are happening in the legal landscape and what clients want from their law firm.
She laments that law firms focus on the practice of law; however, many practitioners are running their law firms' businesses as secondary. Jane also comments on what an excellent law firm looks like and how they are de-stressing their practices while solving problems and raising productivity gains.
David & Jane also discuss how more and more firms recognise that having great systems in place is beneficial for hiring new personnel, remote work, converting new leads into clients and succession planning.
Jane mentions that firms are embracing mobile and are interested in client experience and leveraging automation to constantly communicate with clients while working on their matters.
Review the interview below and discover how to improve your practice.
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Disclaimer: The views and opinions expressed in this article do not necessarily reflect the official policy or position of Novum Learning or Legal Practice Intelligence (LPI). While every attempt has been made to ensure that the information in this article has been obtained from reliable sources, neither Novum Learning or LPI nor the author is responsible for any errors or omissions, or for the results obtained from the use of this information, as the content published here is for information purposes only. The article does not constitute a comprehensive or complete statement of the matters discussed or the law relating thereto and does not constitute professional and/or financial advice.
