Looking Beyond the Features: A Legal Tech Buying Guide

David Langdon’s journey in legal technology spans nearly three decades, rooted in a lifelong connection to the legal industry. Growing up as the son of a lawyer, he was immersed in the world of case files and dictated correspondence from an early age.

Professionally, David began his career at a London law firm before transitioning to the vendor side of the industry. Since then, he has consulted, implemented, supported, and sold legal tech solutions across Europe, North America, and the Asia-Pacific region. His experience encompasses working with firms of all sizes—from global players to small practices seeking smarter solutions within limited budgets.

Witnessing recurring challenges such as unclear requirements, rushed decisions, and poor adoption, David founded BlindSpot Solutions. His mission is to provide law firms with realistic, informed, and actionable advice to navigate legal tech decisions with confidence and clarity.

This commitment led to the creation of Beyond the Features, a strategic guide to legal tech selection. The book focuses on the often-overlooked aspects that determine the success or failure of legal tech initiatives, emphasising the importance of clarity, alignment, and long-term value over mere functionality.

What the Book Covers

Beyond the Features explores the hidden forces that influence legal tech outcomes and the common blind spots that are frequently ignored. Each chapter addresses specific challenges grounded in everyday law firm experiences, offering practical insights without jargon or unrealistic promises. Topics include:

• The pitfalls of prioritising software selection based on superficial criteria and how to rectify this approach.
• The limitations of traditional workflow mapping and alternative strategies for effective process improvement.
• The dangers of the “set and forget” mentality in legal tech and the necessity for continuous improvement.

Designed for flexibility, the book enables readers to engage with the content in a manner that suits their current needs, whether during the initial stages of software selection, implementation, or post-deployment troubleshooting.

Who It’s For

Beyond the Features is tailored for managing partners, COOs, IT leaders, innovation teams, legal operations professionals, and anyone invested in making legal tech work effectively. It serves as a resource for those seeking to move beyond vendor hype and focus on delivering meaningful, lasting change within their firms.

How to Get It

The book is available in multiple formats to accommodate different reading preferences:

PDF Edition – Available for instant download via www.blindspot.solutions.

• A free copy is offered to the first 10 readers using the code BTF-LPI-FREE at checkout.
• Subsequent readers can use the code BTF-LPI-30 for a 30% discount on the PDF version.

Amazon Editions – Available in Kindle and print formats.

Regardless of the format, the goal remains consistent: to help law firms make smarter, more people-focused legal tech decisions that are sustainable and effective.

Final Thought

Legal technology need not be overwhelming. With the appropriate mindset, processes, and perspective, firms can implement technology solutions that genuinely support their people and practices. Beyond the Features offers a grounded, practical guide to legal tech selection, enabling firms to make informed decisions and build systems that truly align with their operational needs.

David Langdon