David Woolstencroft catches up with David Boland, the CEO of PracticeEvolve, a leading global legal practice management solution provider.
David Boland discusses the legal industry, PracticeEvolve, and how they align their software to meet the client's ongoing business needs and their cultures to ensure that the practice management system is effective.
David also shares how PracticeEvolve focuses on enhancing the benefits of their software, considering the implementation of their solution, staff turnover, challenges for the HR department, the accessibility of training services and innovative hybrid solutions.
Additionally, David explains how law firms define their business process through the usage of PracticeEvolve and in turn mentions how this can complement the law firm's culture with opportunities for mergers and acquisition, succession planning and better support of teams, clients and personnel.
David acknowledges why the acquisition by ATI Global was so important and also outlines the growth of client numbers to 1,200 firms and with over 27,000 users. Interestingly, the aforementioned was part of the reasoning to improve the client engagement model by the introduction of ‘client success managers’ to drive client satisfaction and efficiency.
David also discuss what the future looks like in the legal industry. What are some opportunities for mid-tier firms? And what are the best performing firms doing differently? David further provides some productivity hacks, as an entrepreneur.
Watch the full video to learn about how PracticeEvolve became so successful and what the future looks like for the legal industry moving forward.