DocSolid Adds AI Summaries to Airmail2 Mailroom.

AI Summaries Now in DocSolid’s Airmail2 Mailroom

DocSolid, a leader in cloud-based digital mail and records solutions, announced the launch of AI-powered Notification Summaries for its Airmail2® Digital Mailroom platform. The new feature uses Microsoft Azure AI Language to generate intelligent summaries of scanned mail, helping attorneys and staff instantly assess the content and priority of their incoming correspondence.

As law firms and corporate law departments continue to operate across hybrid environments, fast, secure access to daily mail remains essential. Airmail2 delivers scanned mail directly into each recipient's designated document management system (DMS) folder—such as iManage or NetDocuments. Now, the email notification includes a brief, AI-generated summary alongside the document sender, date/time, number of pages, and a thumbnail of the first page. This added layer of insight empowers attorneys to act faster and smarter.

"Adding AI-powered summaries makes Airmail2 notifications about inbound mail smarter and more efficient," said Steve Irons, President of DocSolid. "We're not just delivering digital mail, we're delivering useful context for downstream work. This is our first roadmap step using AI in our cloud-based digitisation platform to help law firms eliminate paper, reduce risk, and improve productivity in the hybrid workplace."

Key features of Airmail2 AI-Powered Notification Summaries:

  • AI-generated document summaries added to email notifications
  • Powered by Microsoft Azure AI Language using abstractive summarisation
  • Microsoft Azure AI Language does not retain any customer information
  • Summaries include sender, timestamp, page count, and first-page thumbnail
  • Digitised mail data is encrypted in transit and at rest, and not stored outside the firm's private cloud
  • The customer controls retention — summaries apply governance settings
  • Improved triage and prioritisation for attorneys working in hybrid environments
  • Support for compliance and productivity goals by reducing manual review time

Airmail2 AI-Powered Notification Summaries are generated using abstractive summarisation, which produces new, concise descriptions rather than copying content directly. Summaries and corresponding images are encrypted, managed privately within the firm's Airmail2 Cloud instance, and retained according to the customer's data governance policies.

About DocSolid

DocSolid is a leader in cloud-based digital mail and records management for law firms. Its patented Airmail2 Cloud solutions integrate seamlessly with industry-leading document management systems, including iManage, NetDocuments, and SharePoint, to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type II certification, DocSolid ensures firms can seamlessly digitise, govern, and manage inbound mail and records with enterprise-grade security and zero on-premises IT burden.

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