BigHand Drives Efficiencies at Cole Scott & Kissane
BigHand is pleased to present its latest client success story, highlighting how Cole Scott & Kissane has transformed financial reporting and operational efficiency with BigHand Business Intelligence.
Driving Growth with Data-Driven Efficiency
After significant expansion, Am Law 200 firm Cole Scott & Kissane identified the need to streamline its financial operations. As Florida’s leading litigation firm, it found that manual financial reporting had become increasingly time-consuming, affecting both billing efficiency and decision-making agility.
By implementing BigHand Business Intelligence, the firm achieved the following:
• 77% reduction in time spent on year-end financial processes
• 28% reduction in billing and collections lifecycle
Overcoming Operational Challenges
With nearly 600 attorneys and 1,500 staff, Cole Scott & Kissane needed a more streamlined approach to integrate payroll data, track attorney performance, and complete year-end reviews. Previously, financial reporting required multiple platforms and took up to three months to finalise.
“The manual processes slowed down decision-making and limited our ability to stay agile in client negotiations,” said Ed Aguero, Chief Financial Officer at Cole Scott & Kissane. “BigHand Business Intelligence has given us the ability to pull financial data and reports faster, improving our operational efficiency and client relationships.”
The BigHand Solution
Cole Scott & Kissane leveraged BigHand Business Intelligence advanced role-based dashboards and self-service analytics to:
• Automate financial reporting and enhance data visibility
• Provide attorneys with real-time performance metrics for strategic planning
• Integrate seamlessly with other BigHand solutions, including PreBillManager and AlertManager
The firm reduced its year-end review process by streamlining workflows from three months to three weeks. “Data refreshes that used to take hours now happen in seconds,” Aguero explained.
Delivering Measurable Results
Beyond efficiency gains, the implementation of BigHand Business Intelligence has significantly improved financial transparency and billing cycles. The firm’s billing and collections cycle has been shortened by 50 days, ensuring faster revenue realisation and stronger client relationships.
It’s not a question of whether a firm can afford to implement this solution—it’s whether they can afford not to,” Aguero concluded. “Once you see what BigHand Business Intelligence can do, it’s a game changer for financial operations.”
BigHand continues to support law firms in leveraging technology to drive efficiency, optimise resources, and enhance client service.
About BigHand
BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits.
About Cole Scott & Kissane
As a full-service law firm, Cole, Scott & Kissane, P.A. can provide its clients with experienced counsel and services in numerous areas of the law.
