BigHand Launches Mid-Law Resource Management Tool
BigHand, a pioneer of legal resource management, has announced a new solution built specifically for mid-sized firms. Resource Management Standard is a leaner, easy-to-implement version of its award-winning large law firm tool, designed through direct client feedback on what features work best for lawyers in the mid-market.
As shown by BigHand’s latest industry research, mid-sized firms are experiencing greater client attrition, with nearly one-third (32%) reporting rates of more than 10% in the last year. Resource Management Standard helps firms improve client retention and win new work by balancing lawyer utilisation, improving service delivery, and increasing client value.
“Clients are constantly looking for a way to reduce or consolidate their panels, which can have a more acute impact on mid-sized firms,” said Dave Cook, BigHand’s Global Director, Resource Management. “By introducing Resource Management Standard, we are creating a significant opportunity for mid-sized firms to demonstrate how they align the expertise of their lawyers to specific client matters, while improving profitability and increasing retention of talent.”
Resource Management Standard is system-agnostic, allowing firms to integrate it with their existing systems without investing in additional enterprise-level tools. As the only legal resourcing solution specifically designed for the mid-sized market, it addresses the unique needs of this segment without unnecessary complexity or cost.
“Mid-sized firms have all the same issues with biased, time-consuming work allocation, limited visibility into capacity and utilisation, and risk of knowledge loss,” said Alex Robertson, BigHand’s Senior Lead Consultant. “But they don’t necessarily have the resources to solve those problems by simply outbidding the competition for top talent. They need an easy-to-use tool that helps put the right people on the right work at the right cost.”
Nearly half of mid-sized firms (47%) report that associate turnover is significantly disrupting client relationships. By making skills and capacity data accessible through dedicated resource management systems, firms experience:
- 50% reduction in lawyer attrition
- 2.7 administrative hours saved per partner each week
- 10% year-over-year improvement in lawyer utilisation
About Bighand
BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. They build and invest in technologies that help you to identify improvements across lawyer and support staff resourcing, document production, financial performance, and matter pricing.
