Cloud Cost Recovery Platform

Dynamic Connect Cloud Cost Recovery Platform Released

Dynamic Software Solutions (DSS), a leading wholesale supplier of solutions to IT MSP, Managed Print suppliers, and Professional Services Firms, today announced the launch of its Dynamic Connect platform. The cloud-based platform provides legal practices, strata management and accounting firms with integrated cost recovery solutions to help them streamline processes, save time, improve productivity and increase revenue.  

Comprehensive cost recovery, scanning and desktop PDF capabilities

The Dynamic Connect platform offers comprehensive cost recovery solutions for print, copy, scan, email, phone, time and sundries. The platform also provides options for scanning, a mobile app to capture documents and time, and end-to-end cloud printing management that reduces IT, paper and print costs.

Dynamic Connect integrates directly and seamlessly with a firm’s existing billing and document management systems. It supports integrations with a wide range of popular practice management and document management systems including Aderant, Elite, LEAP, Lexis Affinity, FilePro, MYOB AE and StrataMax.

“Dynamic Connect is the result of upgrading the legacy Softlog Enterprise applications, making them cloud-ready and integrating them with relevant products from our distribution portfolio,” stated Andrew Tsiorvas, General Manager, Dynamic Software Solutions.

Automatic cost-recovery to maximise revenue

With Dynamic Connect, firms bill with certainty and without the need to estimate customer expenses. The cutting-edge platform accurately tracks and allocates customer disbursement expenses for cost recovery. By automatically recording and linking costs with the relevant customer, Dynamic Connect ensures that firms correctly bill customer expenses to maximise their revenue.

Dynamic Connect also comes with a ‘Nudge’ feature to help increase revenue. “Nudge gently guides staff in the direction of billing. With pre-determined billing codes available for various customer expenses, staff simply choose the code that applies to the expense activity,” explained Tsiorvas.

Saves time and minimises frustration

The automation of the cost recovery process also means that firms no longer have to waste time manually recording customer costs. With some document management systems, staff can charge expenses with a single click, while the accounts department can dispense with chasing up customer costs for reimbursement. The time saved lets staff do more. Dynamic Connect also reduces frustration as lawyers, accountants and property managers can focus more on their core work and manage workloads effectively.

Enhances productivity

The Dynamic Connect platform also offers firms additional tools to enhance their productivity. Desktop PDF allows staff to quickly edit, redact, update, combine and convert PDFs as required. And a wide range of print solutions lets firms securely and effectively manage their print needs, reduce costs, minimise waste and increase productivity.

Tsiorvas also believes the platform is a game changer for firms because of its ease-of-use and in-house support.

User-friendly and genuine in-house support

“The platform’s interface has been designed with the customer very much in mind. It is very simple to navigate and use. Staff move quickly through fewer buttons and layers to help boost efficiency and productivity and minimise user frustration. Firms also benefit from excellent in-house support. A dedicated phone number is available for support during business hours and they can actually speak to a real person who is located on the ground in Australia and not a chatbot,” explained Tsiorvas.

The cloud-based nature of the platform will also be an added bonus for firms as it eliminates the need for investment in servers. And any software upgrades occur seamlessly and without downtime.

“Dynamic Connect is an Australian, state-of-the-art platform created to empower local law, accounting firms and strata management companies. It provides them with the means to automate cost-recovery processes, drive down costs, increase productivity and their revenue,” said Tsiorvas.
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