Laurel, Thomson Reuters Team Up on Legal AI ROI

Laurel and Thomson Reuters, a global content and technology company, have announced a partnership to address what has become the next great challenge for law firms: measuring the business impact of AI-powered legal work. 

Thomson Reuters brings proprietary content, technology and expertise. Laurel brings AI-native work intelligence built for the way attorneys actually work today. Together, they bring the most innovative end-to-end solution to law firms globally. 

As law firms accelerate AI adoption, many still struggle to connect AI usage with measurable outcomes. Thomson Reuters legal solutions, including CoCounsel Legal, help attorneys work more efficiently and gain deeper insights. Laurel’s work intelligence platform records activity as it happens, in the background, on devices. It captures time spent in email, documents, calls and applications, including Thomson Reuters products, automatically classifying it by client and matter and turning it into ready-to-review timesheets, real-time profitability insight and AI ROI measurement.

Closing the Visibility Gap
While firms can see who uses AI tools and how often, demonstrating the operational and financial impact of those investments remains challenging. Laurel and Thomson Reuters are helping close that gap by creating visibility into the full lifecycle of AI-powered legal work, giving firms a clearer understanding of efficiency gains, matter performance, profitability and return on technology investments.

For law firms, the partnership delivers value across the organisation:

• Attorneys gain clear visibility into work performed across research, analysis, drafting, communications and collaboration activities.
• Partners can identify scope creep, profitability risks and matter performance trends while work is still underway.

Finance and operations leaders gain a real-time view of matter economics and delivery performance. Managing partners, CFOs, COOs and directors of finance can evaluate AI investments using measurable outcomes rather than adoption metrics alone.

This partnership represents a broader evolution in how law firms evaluate technology investments. As AI becomes embedded in legal workflows, firms need more than usage statistics; they need trusted evidence of impact. Combining Laurel’s work intelligence with Thomson Reuters Fiduciary-Grade AI provides firms with transparency and measurement capabilities needed to understand how AI influences legal work, client service and firm performance.

‘Law firms have been running AI investments and business operations as two separate systems that were never designed to talk to each other. That ends today. Thomson Reuters brings the tools attorneys rely on to do legal work. Laurel captures that work and makes it visible: how time is spent, where write-down risk is building, and whether the firm’s AI investments are pulling their weight. Firm leaders have never had that picture before. Now they do,’ said Ryan Alshak, CEO and co-founder, Laurel.

‘Thomson Reuters has built one of the most trusted and deeply embedded research and technology platforms in the global legal industry. At Laurel, we’re focused on the business of law, helping firms understand how time is spent and measure the impact of AI on how legal work is produced and monetised. Together, we’re bringing the practice and business of law closer together, giving firm leaders a clearer understanding of the ROI of AI, where it creates the most value, and where human expertise has the greatest impact,’ said Kourosh Zamani, co-founder and Head of Partnerships, Laurel.

‘Our customers know that Fiduciary-Grade AI is improving firm efficiency and work product quality. Through our partnership with Laurel, firms gain greater visibility into how AI-powered legal work contributes to operational and business performance, helping them measure the value of their technology investments. That insight is increasingly important. Our research found that while AI adoption among legal professionals continues to grow, many organisations still struggle to connect AI usage to measurable business outcomes. Together, we’re helping firms better understand, demonstrate, and maximise that value,’ said Camillo Speroni, Head of Partnerships and Alliances, Thomson Reuters.

About Thomson Reuters
Thomson Reuters (TSX/NASDAQ: TRI) informs the way forward by bringing together the trusted content and technology that people and organisations need to make the right decisions. It serves professionals across legal, tax, accounting, compliance, government and media.

About Laurel
Laurel is an AI-native work intelligence platform that passively captures attorney work activity and converts that activity into automated timekeeping, real-time matter profitability, and AI ROI measurement.